@MicrosoftHelps @MojangSupport I just need you guys to figure out which of you I need to recover my kid's email, so she can play Minecraft Realms on @PlayStation
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Replying to @Cloudflooflizrd
Are you seeing a specific error message when trying to join Realms? Feel free to include an image in your reply so we can investigate! ^FF

Sep 1, 2022 · 4:47 AM UTC

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Replying to @MojangSupport
She could join realms. Can't anymore. >Playstation Account name change >She got logged out of realms. >Can't get her logged back in >Can't attach a new email to it She'll have to have: A brand new Playstation Account A brand new Microsoft email Brand new everything
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Once a Microsoft account has been linked to a PSN account, sadly neither accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^FF
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