We'd be happy to help once we have more information! What seems to be the problem? ^BT
Aug 30, 2022 · 3:33 PM UTC
1
I wanted to change my friends Mojang email because she used her school email which will be deleted this year. She wanted to be able to still access it so she can play minecraft. I think I got it fixed though. I migrated her account and used the email she wanted-
2
Let's have our Accounts team take a look! Please have your friend create a ticket with us at aka.ms/Minecraft-Support and we will assist. Remember to attach the Transaction ID and account name / Gamertag. ^BT