If you're encountering any issues with migrating your Mojang account, then please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF

Did you already submit a ticket? If so, then one of our agents will get back to you as soon as possible. If you need to add any information to your ticket that wasn't in your initial message, you can reply to the email that you received letting you know we got your request. ^FF

I'm not sure what issues you're having when trying to open a ticket but the link we're providing should go straight to the ticket and look like this. ^TK