Minecraft version 1.19.21 is now available on Nintendo Switch and players should once again be able to join others through cross-platform multiplayer. Thanks for your patience while we worked to resolve the issue. -MG
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My kids can't even get into market place in their switches. My daughter can't download a pack for two days now
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Replying to @Maumeerose
Is there any specific error(s) that they're seeing when trying to access the Marketplace? If so, feel free to reply with a screenshot or photo of this error. Please also let us know what troubleshooting has been done so far, if any, to address this issue. ^FF

Aug 27, 2022 路 3:46 AM UTC

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Replying to @MojangSupport @Maumeerose
Error showing up with my account and then sometimes I get "Playfab environment mismatch - Discovery=prod/20CA2, Playfab=Production/"
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
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Replying to @MojangSupport @Maumeerose
We have signed out and in of Microsoft account. Restarted software. Restarted the router. If we finally do get into marketplace, the download we have paid for fails
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Please visit our bug report site to see if the problem has already been reported: bit.ly/3AOzbYS. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! bit.ly/3o1d4GN ^FF
Replying to @MojangSupport @Maumeerose
I have the marketplace problem too but it usually starts working after waiting for about 3 minutes in the title screen