@MojangSupport what can I do to stop Minecraft from crashing on my PS5? it crashes on first load up after turning the system on, and when others try to join the game with me.
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Are you able to try and download it through a hardwire connection to see if that helps in the matter? I want to rule out corrupt data (Which I doubt) but better to check it oiut thaen rule it out. ^TK
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I am using a hardwire connection.
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Alright let's go ahead and try creating a brand new world! Take video of it again and if it crashes show me. If it doesn't work i'm gonna escalate you upward. ^TK
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Creating a new world doesn’t crash it, but when I try to load into it again it does. Also crashes when another player joins (on the same system)
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Replying to @Upstate_Dave
yea, I'm gonna send you up to the technical team to see what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK

Aug 24, 2022 · 5:48 PM UTC