@MojangSupport i paid for a world template yesterday and it wont let me download it or join my friends why not?
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Can you let us know what platform you're playing on (PlayStation, Xbox, Nintendo Switch, etc.) and what troubleshooting steps you've tried so far, if any? ^FF
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I spent a fiver and its not working?
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Replying to @will_spinkss
Not sure why it's not working to be honest and troubleshooting marketplace items can be very fickle. If you have already tried downloading it and reinstalling it and it still isn't working I would reach out to Playstation support for assistance. ^TK

Aug 16, 2022 · 6:22 PM UTC