@MojangSupport i paid for a world template yesterday and it wont let me download it or join my friends why not?
1
Replying to @will_spinkss
Can you let us know what platform you're playing on (PlayStation, Xbox, Nintendo Switch, etc.) and what troubleshooting steps you've tried so far, if any? ^FF

Aug 14, 2022 · 3:49 AM UTC

2
Replying to @MojangSupport
I spent a fiver and its not working?
1
Not sure why it's not working to be honest and troubleshooting marketplace items can be very fickle. If you have already tried downloading it and reinstalling it and it still isn't working I would reach out to Playstation support for assistance. ^TK
Replying to @MojangSupport
Im on playstation 4 and ive tried deleting and reinstalling the template and now it wont re install and I’ve restarted my ps4 also