Also, connection issues should be resolved - please let us know if you're still having trouble! - JHP
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I bought the founder pack for R$ 16.99, but I didn't receive either the included packs or the coins.
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Replying to @paulobr500
Please complete our request form at bit.ly/3uO21ER so that one of our Marketplace specialists can look further into this issue for you. Remember to attach your receipt of purchase/order confirmation and your account name/Gamertag. ^FF

Aug 12, 2022 · 1:00 AM UTC

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Replying to @MojangSupport
I already made the request on the website, but I only received an email from the robot after hours.
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You may need to reply to the email letting us know that you still need assistance. We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF