@MojangSupport Hi! How can I solve it? 馃様 The world isn't loading
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Can you let us know if this is for a single-player world, Realm, or server? Also, what troubleshooting steps have you tried so far, if any? It'd also be helpful to know if this is for Java or Bedrock, and which version/platform you're playing on. ^FF
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It's a singles player world! And I think it's bedrock bc I play on my phone (Android). I've tried to clean the app cache. Also I've tried to create a new world! But the error still remain
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Replying to @betinapx
Let's get you to send a ticket up to our Realms team to take a look into what's going on. To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK

Aug 4, 2022 路 9:28 PM UTC