@MojangSupport have emailed, having connection issues on my account, cannot download my purchase or access market place properly for 3 days bedrock switch
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Let's have our Marketplace team have a look! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
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Sent the form 馃憤馃徎
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Replying to @Fibropheonix
Happy to hear that! We should be with you shortly to help you with this issue! ^AC

Aug 3, 2022 路 10:44 PM UTC

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Replying to @MojangSupport
Over a week now, still no improvement or contact from support, I've filled the help request form, we've bought from the marketplace and can't download 馃様
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Sorry to hear that! Our queues are quite backed up, but I assure you that our Agents will reach out to you as soon as they get to your ticket. Thanks for your patience in the meantime! ^BT
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Replying to @MojangSupport
It's still the same at the moment 馃様