@MojangSupport hi, I'm from Hong Kong, I bought a gift code in 16/07/2022 at a 7-11, but when I was trying to redeem, it said "his code is invalid or was previously claimed." I sent in a report to Help Center in 24/07/2022, but the Minecraft Expert can't help me at all, -
2
Do you happen to have the ticket number handy? I'll take a look into what's going on. ^TK
1
I'll DM you
1
I'm afraid we're not able to respond to DMs. If you respond here we can take a look into this for you! ^AC
1
1
Replying to @IchorMurmurs
Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF

Jul 31, 2022 · 5:27 AM UTC

1
Replying to @MojangSupport
I already sent one in 24/07 but they can't help, that's why I'm here, but I'll send it anyway. Which category should I select?
1