@MojangSupport hi, I'm from Hong Kong, I bought a gift code in 16/07/2022 at a 7-11, but when I was trying to redeem, it said "his code is invalid or was previously claimed." I sent in a report to Help Center in 24/07/2022, but the Minecraft Expert can't help me at all, -
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Do you happen to have the ticket number handy? I'll take a look into what's going on. ^TK
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I'll DM you
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Replying to @IchorMurmurs
I'm afraid we're not able to respond to DMs. If you respond here we can take a look into this for you! ^AC

Jul 30, 2022 · 9:08 PM UTC

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Replying to @MojangSupport
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Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
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