@MojangSupport Hi, I've bought a foundation pack and it hasn't credited to my account even though I have been charged and have been sent a receipt.
1
Our Marketplace team will take a look into what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
1
I've done exactly this, but we're still waiting. The service said it was 24/7. This was my first time purchasing from the marketplace and it's been terrible, no product received and out of pocket of birthday money in the meanwhile.
1
Replying to @newoxygen
We are 24/7 asupport but it's great to keep in mind that there are other players in the queue ahead of you! We appreciate the patience. ^TK

Jul 29, 2022 · 8:45 PM UTC

1
Replying to @MojangSupport
Got it thank you. A shame so many others are having such a number of problems too.