Please complete our request form at bit.ly/3uO21ER so that one of our account specialists can look further into this issue for you. ^FF
Once a Microsoft account has been linked to a PSN account, neither of the accounts can be associated with a different account. Unlinking accounts will cause your purchases to be returned to the original Microsoft account and will no longer be available on the PSN account. ^FF
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Are you still having this issue at this time and did you try any basic troubleshooting steps? ^TK
Jul 29, 2022 · 7:00 PM UTC
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