@MojangSupport Hi, I've bought a foundation pack and it hasn't credited to my account even though I have been charged and have been sent a receipt.
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Replying to @newoxygen
Our Marketplace team will take a look into what's going on! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK

Jul 28, 2022 · 7:16 PM UTC

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Replying to @MojangSupport
I've done exactly this, but we're still waiting. The service said it was 24/7. This was my first time purchasing from the marketplace and it's been terrible, no product received and out of pocket of birthday money in the meanwhile.
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We are 24/7 asupport but it's great to keep in mind that there are other players in the queue ahead of you! We appreciate the patience. ^TK
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