@MojangSupport the game won't load after clicking play. The window just opens and nothing. Can you help me? I already have the latest Java.
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Replying to @PhoenixDragon45
Sounds like there's a connection issue going on. What if any connection troubleshooting have you tried? ^AC

Jul 27, 2022 路 3:05 AM UTC

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Replying to @MojangSupport
Connection? After clicking play on the launcher? The launcher loads but after I click play the window for the game opens for 1.19 but doesn't load. When I try 1.18 or 1.17 the mojang logo shows and the loading bar starts to fill then stops and just like 1.19 it says not respondng
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If you're connected to the internet it could still try to reach the authentication server. Go ahead and log all the way out, uninstall, check your firewall/antivirus, and then reinstall. Let me know if that helps! If not I'm gonna escalate you up to the team. ^TK
Replying to @MojangSupport
Here is a video that might help explain better what I'm talking about
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Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK