Replying to @3lm0no9
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK

Jul 26, 2022 · 7:49 PM UTC

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We can still help without the Transaction ID but we do need to handle issues of this nature through our ticketing system. Please fill out that form to the best of your ability and our account support agents will be with you as soon as they can. ^AC
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