@MojangSupport Im having issues renewing my realm subscription... Ive gone through the necessary process however I haven't gotten a response could you assist ?
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Replying to @quadro_mix
Payment issues are always frustrating. We recommend trying different browsers, clearing cache and different payment methods to see if you can get that payment to go through. ^AC

Jul 22, 2022 · 4:47 AM UTC

2
Replying to @MojangSupport
But I did pay to renew it’s just that the realm wasn’t renewed as soon as I finished the payment process
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Sorry about the confusion there! Please contact our realms support agents and we'd be happy to look into this realms issue for you Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Replying to @MojangSupport
Still waiting for a response to my email
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^FF