@MojangSupport Hey, I bought some coins for my kid for the first time. In order to not let her lose her purchased items if something happened to her tablet, I logged into my Microsoft acct. Now all her worlds are gone. How do I get them back? It's a Fire HD 10
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That's rough but we can assist with that! Can you tell me if these are Worlds you purchased with Minecoins or are these single player worlds on the platform itself? ^TK
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For some reason I didn't get a notification for your reply. So sorry. Single player worlds on the platform itself. She's never had minecoins before or a Microsoft account tied to her game before the purchase.
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Replying to @berry_buzz
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC

Jul 22, 2022 · 3:51 AM UTC