@MojangSupport 6 copies of this game on varying platforms so why am I having to enable windows update to play the game I own TWICE on pc, won't even let me play java edition without getting the new version, I'm using a gpd win it won't work with Windows update it lags like crazy.
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Replying to @owl_tesla
Please send us an email at aka.ms/Minecraft-Support and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK

Jul 20, 2022 · 8:39 PM UTC

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Replying to @MojangSupport
Yeah brb let me find a 5-10 year old email for my transaction Id
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Having a transaction ID will move the process along quicker, but we have other means to verify ownership of the account. Please create a ticket with us and our support team will be happy to help! ^CR