@MojangSupport Is there a person I can speak with? My son has Minecraft for Windows 10 via the Windows Store and cannot get the Bedrock and Java combined version.
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We'd be happy to take a look! Can you tell us what issue you're running into when trying to get the Java edition? Please provide as much details as you can! ^CR
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The launcher shows bedrock edition ready to play but tells me to buy the Java and bedrock edition or play the Java demo. My account was able to activate Java day one. My son's account was only ever given the prompt to purchase java.
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Replying to @hawkinson88
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK

Jul 20, 2022 · 8:09 PM UTC