@MojangSupport I contacted Minecraft support and asked them if I could prove the ownership and identity of my account without the transaction id and they said no and the only solution is to wait for a policy update from Microsoft. Will there even be a policy change?
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Do you mind providing the ticket number so that I can take a look into the situation a bit closer? ^TK
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I've contacted support two times "4221580" here's the first time. that first thread is why I sent the first tweet. The second time they sent an email linking the "Minecraft expert support" and there isn't a ticket number on the email. Here are some screenshots but not all of it.
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Replying to @Jared40580400
That means you hit our helper support and they escalated you up! We're a bit backed up but you should be getting a response soon. If you submit another ticket in the future you can just say escalate me up to player support. ^TK

Jul 20, 2022 · 6:57 PM UTC