Replying to @niccoloserio
Are you receiving any error messages when attempting to download the game? ^AC
Need a bit more detail in this matter! Who owns the Realm, what troubleshooting steps have they tried, and are you getting any errors? ^TK
Replying to @niccoloserio
I would reach out to Xbox Support in this case because something is blocking that connection to donwload the package. THey should be able to provide troubleshooting steps to assist. nitter.vloup.ch/xboxsupport or support.xbox.com ^TK

Jul 19, 2022 · 8:18 PM UTC