Our queues are a bit backed up at the moment but if you provide the 7 digit ticket number from your request we'd be happy to see what's happening with that ticket. ^AC
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If you didn't get a ticket number that likely means the ticket wasn't sent correctly. Did it send you to another support player or did you get anything in the email you sent? ^TK
Jul 19, 2022 · 7:30 PM UTC
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