@MojangSupport @Minecraft We have a problem with a Bedrock Realm, after a few minutes of playing the game it stops and kicks us out of the realm, is there a solution to this?
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Replying to @AngelDuck8 @Minecraft
Sounds like there's a connection issue on your realm. Are you receiving any error messages when disconnecting? What if any connection troubleshooting have you tried? ^AC

Jul 17, 2022 · 5:46 AM UTC

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Replying to @MojangSupport @Minecraft
The message that comes out is "The connection with the server has been lost" and we have not tried anything more than restarting the internet modems.
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I would start by checking your firewall/antivirus then to see if Minecraft has permissions. If that's not the situation do you have any programs running at the same time in the background? ^TK
Replying to @MojangSupport @Minecraft
What could we do to solve it?
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I'd first need to know what steps you havew already tired! I don't want to offer you the same steps but for one it can be good to change your WiFi to hardwire if you're not already. ^TK