Hi @MojangSupport, 3 days ago I opened a ticket (4227240) about getting access to my old Minecraft account. I provided all the information but I haven't heard anything back. How long do requests usually take?
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Sorry about any delay you're encountering. We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. Please hang tight, as one of our agents will answer you as soon as possible! ^FF
Jul 15, 2022 · 10:40 PM UTC
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