@MojangSupport I have submitted like 3 requests about my hacked account over the course of around 8 months and have not gotten a single reply, it would be helpful if i could contact an actual person
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Sorry for any delay in responses. Could you please provide your 7 digit ticket number so we can look into this for you? ^AC
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was that supposed to be sent to me in a confirmation email? because I don't think I've ever gotten a ticket number or a confirmation email.
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That's correct - if you didn't get an automated email with a ticket number, then we may not have received your request. You can send us a request here: msft.it/6010bLTvg. Make sure to use an email that you can currently access, otherwise our reply won't make it to you! ^FF
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yeah so i have written about 6 on that ticket and i havent recieved anything back, im using the email associated with the hacked account but i still have access to that email
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AC
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If you sent in a ticket then we received it. We are working through a bit of a backlog so it might take us a moment to get back to you. I recommend waiting a day or two and we should be with you as soon as possible. ^AC
Jul 8, 2022 · 4:32 AM UTC
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