@MojangSupport So I have the bedrock edition and I've installed the Minecraft launcher in order to get the java edition for free but I'm having an issue. Every time I put a username it gives me failed to create a profile. It works for bedrock edition but not for java.
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Replying to @ADFX85
Please send us an email at msft.it/6019bx5C3 and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^TK

Jul 5, 2022 · 11:23 PM UTC

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Replying to @MojangSupport
The bedrock edition was on my microsoft account but can't find the transaction id. also, what do i put technical support and then download/installation on the category question and subject matter? The only thing i can provide you is my account name and gamertag