@MojangSupport hey there guys, I am trying to create a world with my girlfriend, but when we try to connect it says unable to connect world, what can we do? This is very frustrating for us

What troubleshooting steps have you tried at this time and are you getting any errors? ^TK

We already try shouting down the app and also check into the web page to see if we have both permission to play online and all is set it up good but still not working :/

All your getting is a connection error? If you haven't already checked your firewall/antivirus for permissions and an uninstall as well. ^TK

It says “unable to connect” we are using both iOS Minecraft, we can try to uninstall app too thanks, let you know if still having problems