@MojangSupport The realm on my Minecraft account still says renews every 30 days when on Microsoft's website it says expired July 1st. I want to renew it as a 10-player, but the option for renew isn't there as it hasn't expired on the app.
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I have messaged you by filling your form, and you replied, but I never received an email saying that you had replied. So you automatically closed the line. I was just wondering where to check to see if the support line has replied?
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Replying to @Bojanglewangles
I would be happy to look into this for you do nyou happen to have your 7 digit ticket number so we can pull this up and see what's happening? ^AC

Jul 3, 2022 · 4:29 AM UTC

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Replying to @MojangSupport
Thank you! 4067933 This is the ticket number for the old enquiry that I never got notified for. 4176838 This is the new ticket number that I haven't received a response yet, but I'm worried it won't notify me again.