I already bought the game through the Website but the Site just asked me to buy the game again. How do I receive the product that I paid for?
1
You'll need to make sure you're signing in with your Microsoft account and password. If you're still seeing any issues with signing in, then you'll need to reach out to Support for further help to keep your info safe: msft.it/6011bQCBL. ^FF
1
You can submit a ticket without the Transaction ID but we will need to handle this through our ticketing system. Please submit that ticket so our account support agents can assist. ^AC
Jul 2, 2022 · 4:25 AM UTC

