Replying to @r4ulcl3m
Can you let us know if you were able to install the game or not? Are you running into any error messages when you try to start the game? ^FF
1
Thanks for the update here. Can you let us know which device/console you've installed the game on and if this is Java Edition or Bedrock? ^FF
2
1
I'm having the same issue and reached out to you guys a few weeks ago and no one got back to me
1
Replying to @Rockin_Ian
Do you happen to have your ticket number? I'd be happy to take a look and see what's happening with that ticket for you. Please provide the 7 digit ticket number so we can look into this. ^AC

Jun 26, 2022 · 4:52 AM UTC

1
Replying to @MojangSupport
Thanks for getting back to me I was told to go to the community support discord