earlier replies
Replying to @r4ulcl3m
Can you let us know if you were able to install the game or not? Are you running into any error messages when you try to start the game? ^FF
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Replying to @r4ulcl3m
Thanks for the update here. Can you let us know which device/console you've installed the game on and if this is Java Edition or Bedrock? ^FF

Jun 25, 2022 · 10:53 PM UTC

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Replying to @MojangSupport @r4ulcl3m
I'm having the same issue and reached out to you guys a few weeks ago and no one got back to me
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Do you happen to have your ticket number? I'd be happy to take a look and see what's happening with that ticket for you. Please provide the 7 digit ticket number so we can look into this. ^AC
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