earlier replies
Replying to @___8964_
Please send us an email at msft.it/6018boMPo and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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I mean the Microsoft account
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Was it a migrated account or did you purchase it directly with a Microsoft account? ^AC
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It is activated directly in the Microsoft account
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Replying to @___8964_
For help with the Microsoft accounts you do need to reach out to Microsoft directly. msft.it/6015bUBbx or msft.it/6016bUBbI. ^AC

Jun 24, 2022 · 3:19 AM UTC

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