@MojangSupport I can't redeem Minecraft Win10 edition. I own Java edition on a Microsoft Account but the button on the MS/Xbox Store still says "BUY" instead of "GET" I contacted the Support via E-mail on July the 10th but I still didn't get a response I hope you can do something
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Replying to @_Adloya
Sorry about any delay you're encountering! We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF

Jun 23, 2022 · 10:16 PM UTC

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Replying to @MojangSupport
Sorry for the inconvenience Here is my ticket number (I think this is it) : 4066050 Thanks
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Thanks so much for that! I can see that your request has been escalated to our team for further review/troubleshooting. We don't currently have an estimated time of response, but please know that we are still looking into this issue for you; we appreciate your patience! ^FF
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