@MojangSupport Hello. We're having an issue with logging into Minecraft. We're getting a message saying that an account with that email doesn't exist and we just played yesterday & it's an edition I purchased. Idk if it's been hacked but we need assistance please. Thank you.
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Please send us an email at msft.it/6017boMpd and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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Thank you. I submitted a ticket already. How soon can I expect to hear back from them?
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Replying to @elektrikhippie
We don't currently have an estimated response time as we're experiencing a higher than normal volume of requests right now, but we definitely appreciate your patience! ^FF

Jun 23, 2022 路 9:50 PM UTC