@MojangSupport My Minecraft account was hacked 2 months ago and your costumer support is an absolute joke. I have all the information required to verify that I'm the owner of an account but I only get useless automated messages. I want to talk to a real person.
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Do you happen to have your ticket number handy? We'd be happy to look into this further for you and ensure an agent reaches your request ^AC
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Is this the ticket number: 4128694? Someone called "Sailor Allium" replied to my request but said that Mojang can't access the account administration systems. I already talked to Microsoft and they said the problem is on your end.
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Replying to @bysajiro
Thanks for that ticket number! As the agent had mentioned, you'll need to reach back out to Microsoft in this case as we aren't able to access their account management systems. You can reach out to Microsoft Support at msft.it/6016bo0Sn or msft.it/6017bo0SX. ^FF

Jun 23, 2022 · 9:39 PM UTC

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Replying to @MojangSupport
Is Microsoft able to verify that I am the owner of the account with the ID? Last time I talked with Microsoft they told me they couldn't help because the game wasn't purchased at the Microsoft store. I bought the game to Mojang back in 2013.