@Minecraft @MojangSupport @MicrosoftES @XboxSupport Llevo intentando recuperar mi cuenta de Minecraft que fue hackeada hace mas de 1 mes. Ya lo único que se me ocurre es hacerlo publico ya que el servicio de Microsoft y Mojang es pésimo.

If you've already migrated your Mojang account, then you'll need to reach out to Microsoft Support for assistance with recovering your account: msft.it/6015bYr1P. If you haven't yet migrated your account, then please reach out to our Support: msft.it/6016bYr1u. ^FF

@MojangSupport This morning I have reached Microsoft again. They say that they don't have fully access to my minecraft account because I bought minecraft to Mojang. What do I have to do?

And yeah, my account was migrated to Microsoft.

Please send us an email at msft.it/6015bl67L and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC

@MojangSupport I sent an email with my transaction ID, account name and gamertag. One person from your team responded like a robot and it didn't help. He keept saying that Microsoft has to do that, but Microsoft has no access to my account because I bought it on Mojang.

Today I talked with a Microsoft supervisor, but this time on a call. They said, again, that they don't have access to the account and only Mojang can do something. Please help me.

Do you happen to have the ticket number that you submitted? I'll need to take a closer look into this matter. ^Tk

Where can I find the ticket number? I can't find it in any mail.