@Minecraft @MojangSupport @MicrosoftES @XboxSupport Llevo intentando recuperar mi cuenta de Minecraft que fue hackeada hace mas de 1 mes. Ya lo único que se me ocurre es hacerlo publico ya que el servicio de Microsoft y Mojang es pésimo.
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If you've already migrated your Mojang account, then you'll need to reach out to Microsoft Support for assistance with recovering your account: msft.it/6015bYr1P. If you haven't yet migrated your account, then please reach out to our Support: msft.it/6016bYr1u. ^FF
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@MojangSupport This morning I have reached Microsoft again. They say that they don't have fully access to my minecraft account because I bought minecraft to Mojang. What do I have to do?
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And yeah, my account was migrated to Microsoft.
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Please send us an email at msft.it/6015bl67L and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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@MojangSupport I sent an email with my transaction ID, account name and gamertag. One person from your team responded like a robot and it didn't help. He keept saying that Microsoft has to do that, but Microsoft has no access to my account because I bought it on Mojang.
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Today I talked with a Microsoft supervisor, but this time on a call. They said, again, that they don't have access to the account and only Mojang can do something. Please help me.
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Replying to @bysajiro
Do you happen to have the ticket number that you submitted? I'll need to take a closer look into this matter. ^Tk

Jun 21, 2022 · 8:04 PM UTC

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Replying to @MojangSupport
Where can I find the ticket number? I can't find it in any mail.
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The ticket number would be tied to the email that you sent the ticket in from. ^TK
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