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Replying to @GuererOfficiel
If this is a migrated account or a Windows 10 edition you will need to continue to work with Microsoft for assistance. ^Tk
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Replying to @GuererOfficiel
Were you the one that migrated the account by any chance? ^Tk

Jun 21, 2022 · 6:59 PM UTC

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Please send us an email at msft.it/6016bo2oe and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
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