@MojangSupport Hello! I have contacted support in the last two days, however I have not received any confirmation via email of my case being opened, nor can I see if by chance I have been replied to. Can you help me with this?

Did you receive a 7-digit ticket number (i.e. 4567890)? If you didn't get this, then we may not have received your request. Please resend it here and make sure to use an email that you can currently access: msft.it/6016bYrLi. ^FF

Unfortunately no, I did not see any 7-digit code. The specific process involved using that same link to send two tickets regarding the account recovery. Would it be possible for you to retrieve that code for me, should I provide the information I had included at the time? Via DM