#Minecraft #Microsoft #mojang #badcustomerservice @MojangSupport @Microsoft This is ridiculous.
braneworms @37Potatoes
16 Jun 2022
Anyone else very dumb and never converted their circa. 2010 Minecraft account and now can't play because their parent didn't keep a receipt email from over a decade ago and Microsoft somehow thinks that's the ONLY acceptable way to confirm my ownership?? Anyone???
1
3
Replying to @37Potatoes
Please complete our request form at msft.it/6017bYRuW so that one of our specialists can look further into this issue for you. ^FF

Jun 17, 2022 · 10:16 PM UTC

2
3
Replying to @MojangSupport
I've been escalated 3 times now-- NO ONE has gotten back to me. It's been 3 days; is tier 2 even real?
1
1
We're experiencing a higher than normal volume of requests right now, and we definitely appreciate your patience. If you can provide us with your ticket number, we can check in on the status of your request for you. ^FF
2
1
more replies
Replying to @MojangSupport
I've done this 4 times. Each time I was asked for my transaction ID (receipt), which is a ridiculous way to "ID" decade-old accounts *without login issues*. Each time, I asked for an alternative or escalation.