We apologize for the inconvenience. This is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^BT
Hi mojang.
i bought Minecraft Java & Bedrock for PC redeem code from 3rd party retailer, and when I want to redeem it, it says "Code already redeemed".
So, i was wondering if someone else probably used my code before me. Can you please check when the code was redeemed?
Thanks!
To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^TK
Hey! Please visit our bug report site to see if the problem has already been reported: bugs.mojang.com. You can upvote if the issue hasn't been resolved. If you think you've found a new bug, visit our help site here on how to submit a report! aka.ms/MCBugTrackerHelp ^BT
I’m having an issue loading up my worlds on bedrock for both playstation and xbox. Every time I try to load them up they get stuck on the “building terrain” part of the loading process. Any chance that’s a fixable bug?
We apologize for the inconvenience, this is currently a known issue and the team is working on a fix. We have no ETA at this time and appreciate the patience. ^TK