All better! - jhp
The service issues have been mitigated. -JZ

Jun 15, 2022 · 9:07 PM UTC

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Per our Terms and Conditions and EULA, Minecraft accounts are for the use of one individual only. For more information on our Terms and EULA, click here: msft.it/6010bYNCn. ^FF
Are you receiving any errors when attempting to install? Screenshots are particularly helpful ^AC
Replying to @Jean_ThePlushie
Please send us an email at msft.it/6018bUFVG and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC
Replying to @Jean_ThePlushie
We can still assist without the Transaction ID but you do need to submit a ticket so our account support agents can take a look ^AC
What Troubleshooting steps have you tried and can you tell me if you're getting any specific errors? ^TK
I have the same problem @MojangSupport
This tweet is unavailable
That sounds frustrating. How about we have our Realms team take a look? To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT