All better! - jhp
The service issues have been mitigated. -JZ

Jun 15, 2022 · 9:07 PM UTC

60
12
3
827
Replying to @MojangSupport
I am currently having a problem on my playstation5 when trying to get my realms plus free 30 day subscription it brings me into the playstation store then when I click the free button it said that it can't be got I would really appreciate it if you could help me find a solution
2
1
Let's have our Realms team take a look at it! To keep your information secure, please complete our request form at aka.ms/Minecraft-Support so we can quickly and safely assist with your question! ^BT
1
Replying to @MojangSupport
Hey I've contacted your support on the website and they didn't help me so will you be able to help me with my Minecraft account that glitched and won't let me play? It's payed and legal and I can provide you all the proof it is
2
Generally that means you're logging into a profile that doesn't contain the game. Please make sure you're logging into the correct account and try again. Please also check out our tips for fixing this issue to see if it helps. help.minecraft.net/hc/en-us/… ^AC
1
Replying to @MojangSupport
Can't get into our realm with the new update... Help
1
1
Realms sometimes take a bit to update to the most current version. We recommend having the owner of the realm log in so that the realm will update and making sure all players are running the latest update. If you're still having trouble try waiting a day and trying again. ^AC
Replying to @MojangSupport
Are Minecraft festival tickets sold out or when do they plan to come out
1
1
We are unable to comment on any future updates or features that are not publicly known at this time. Keep an eye on our official sites for further information ^AC
1
Replying to @MojangSupport
I've been having problems getting into a server and kept saying outdated geyser proxy. Is it just a me problem. I use bedrock
1
Which platform are you playing on (Windows, PlayStation, Xbox, etc.), and can you send us a screenshot/photo of the exact error that you're seeing? ^FF
1
1