@MojangSupport we continue to have zero service. We are unable to play OR buy Minecraft JE from Microsoft as a result of how we were migrated. Mojang consider us migrated out of their system OK & Microsoft consider us migrated to their accounts OK - yet, no gameplay for 3 mths!
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Replying to @psylander
Please send us an email at msft.it/6012belTu and we will assist. Remember to attach your Transaction ID and account name / Gamertag. ^AC

Jun 10, 2022 · 2:28 AM UTC

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Replying to @MojangSupport
Any updates please? Mojang ate failing to provide the service I paid for - and neither technical team seem to care or be capable of solving the problem. #refundPlease
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Sorry about any delay you're encountering! We try to respond to tickets as quickly as possible in the order they were received. We appreciate your patience! ^AC
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more replies
Replying to @MojangSupport
Thanks AC, already did this at midnight UK time today (10th) via that address, asking for an immediate refund. Thanks. A