@MojangSupport I'm having trouble with my realm. I've been charged twice but the realm is still closed. I submitted a support request 4052312 with more details
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Thanks for that ticket number! I do see that a support specialist is assisting you so please be patient while they work with you on this issue. ^TK
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One email every 24 hours isn't exactly what I would call support. Especially when said email is just asking for information I gave when I setup the ticket.
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Replying to @Wombatdart
It's great to keep in mind we have several other players that need assistance as well! :) We appreciate the patience and the player support agent will assist you when they can. ^TK

Jun 8, 2022 · 7:47 PM UTC