Hi @MojangSupport can we talk please? It is important...
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What issue can we assist you with? If you provide us any screenshots, make sure to block out your account info for your privacy/security! ^FF
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i have the infinity loadingscreen bug for the 3rt time
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What troubleshooting steps have you tried? This will allow me to assist you better by assessing what you have already done. ^MM
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the first time I initialized my PS4. the second time I set my internet settings to Simple.
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Replying to @Moruk_169
Can you switch over to a hardwire connection by any chance, just to check if that allows you to connect to the server? ^TK

Jun 7, 2022 · 10:30 PM UTC

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Replying to @MojangSupport
it doesn't work
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To keep your information secure, please complete our request form at msft.it/6010b5KLp so we can quickly and safely assist with your question! ^TK