@MojangSupport My son has been unable to join servers or friends' worlds for several days, and I believe only one friend can join my son's worlds. Any tips for how to fix without losing the worlds he's built? Minecraft Android 1.18.32.02
1
Replying to @j_bernstein10
Is he seeing any error messages when trying to join a realm/server? What troubleshooting steps has he tried so far? ^FF

Jun 4, 2022 · 11:08 PM UTC

1
Replying to @MojangSupport
Error msg is something like "Could not connect to world." Lots of troubleshooting - log out/in of MS account, restart device, different device. I even installed Minecraft on my Android phone for the first time, not connected to his account at all. I can't join featured servers.
1
However, I found that this is only a problem on Wi-Fi. If I use mobile data, I can connect to servers. Same if I make my phone a mobile hotspot and connect my son's tablet. Need to figure out if this is a router config problem or an ISP problem. Any tips?
1
more replies