Hi @MojangSupport can we talk please? It is important...
1
1
Replying to @TheKingProXyFR
What issue can we assist you with? If you provide us any screenshots, make sure to block out your account info for your privacy/security! ^FF

Jun 4, 2022 · 10:55 PM UTC

4
1
Replying to @MojangSupport @TheKingProXyFR
i have the infinity loadingscreen bug for the 3rt time
1
What troubleshooting steps have you tried? This will allow me to assist you better by assessing what you have already done. ^MM
1
more replies
Replying to @MojangSupport
So I don't know what to do anymore... Since the 25/05/22, my Microsoft account is hacked and blocked and I would like you to help me to change the migration from the Mojang account to the new account that I had to create during the procedures with the Microsoft Support?
2
Since your account is migrated to Microsoft, for help with your account you will need to reach out to them. msft.it/6014bbSlg or msft.it/6015bbSl9. ^MM
Replying to @MojangSupport @TheKingProXyFR
I had this in switch version, I had to go into data management fund the minecraft file and update it, problem was fixed after that
Replying to @MojangSupport @TheKingProXyFR
I can't access the minecraft store or any maps I've purchased. All I get is invalid session please try restarting game. Which does not work, nor does your link for mojang support. It says please use a valid email which I am but it doesn't accept.
1